Privacy policy

This Privacy Policy applies to the services provided by Eliza & Margot Charleston, located at 2150 Northwoods Blvd, North Charleston, SC 29406, United States, and reachable via info@elizamargotcharleston.com. We respect the privacy of our customers and ensure that any personal information you share with us is handled with care and confidentiality.

 

 

Data We Collect

We collect personal information you provide when placing an order, creating an account, or contacting our customer support team. This may include:

  • Full name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment information (processed securely and never stored by us)
  • IP address and device details
  • Browsing behaviour and activities on our website

 

 

Why We Collect Your Data

We use your information for the following purposes:

  • Processing and shipping your orders
  • Providing customer service and support
  • Sending order updates or important notifications
  • Improving our website and customer experience
  • Preventing fraud and ensuring secure transactions

 

 

Sharing Your Information

We only share your personal data with third parties when necessary to carry out our services, such as:

  • Payment processors
  • Shipping and delivery partners
  • IT and analytics providers
  • Legal authorities when required by law

We never sell your personal information to third parties.

 

 

Data Retention

We store your information only for as long as necessary to provide our services or as required by law. Once data is no longer needed, it is securely deleted or anonymised.

 

 

Cookies

Our website uses cookies to support essential site functions, analyse visitor activity, and enhance marketing performance. You may adjust your cookie preferences at any time through your browser settings.

 

 

Your Rights

You have the right to:

  • Access your personal data
  • Request corrections or updates
  • Request deletion of your information
  • Object to certain types of processing
  • Request data portability

To submit a request, please contact us at info@elizamargotcharleston.com.

 

 

Contact Information

Eliza & Margot Charleston

2150 Northwoods Blvd

North Charleston, SC 29406

United States

Email: info@elizamargotcharleston.com